Effective January 1st 2019 – please ensure all 2018 rebate forms are discarded. Rebates submitted with incorrect offer codes will not be eligible.
Ensure patient rebate success:
- Rebate claims must be mailed in or submitted online with all required supporting documentation, and a valid email address. If an email address is not provided, patients will not receive notifications about their rebate.
- Rebates must be submitted within 60 days from the date of lens purchase
- Rebates are valid with the correct offer code for purchases made between January
1st2019 – June 30th2019.
- Patient must provide all required documentation:
o Sales Receipt – Must indicate the contact lens purchase along with purchase price. Credit card slips will not be accepted. The customer name, address, original purchase date and purchase of lenses must all be visible on the sales receipt.
o Two product End Panels – Must contain the brand name, contact lens type, or prescription information. One product end panel must be uploaded for each eye, regardless of whether the prescriptions are the same in each eye. Examples are available during claim submission. Photos accepted.
- Patients who qualify for a rebate will receive an email from firstname.lastname@example.org, with the option to select a virtual voucher to spend
online,or a physical CooperVision Visa* Prepaid card.
- Patients will be notified by email when; their claim has been successfully received (both mail-in and online
),if the claim requires attention (on hold), and when the claim has been successfully paid. When a claim has been successfully paid, the payment email will be sent to the email address used during claim submission.
- Please remind patients to check their spam and junk folders for their payment email.
Easy As 1-2-3!
Step 1: Navigate to www.coopervisionrewards.ca with your rebate form. The offer code for your program is located in the bottom right-hand corner of your paperwork and is in the format of 19-2NWP8.
Step 2: Upload a copy of your sales receipt, showing the original purchase of your contact lenses and two (2) product end panels. Sales receipts and two product end panel conditions set out above must be met. Examples are available under “what is an end panel”.
Step 3: Enter the quantity and type of lenses purchased. Please begin with the
Once the above steps have been completed – the patient will receive their rebate number. This should be kept for their
records and used to check their rebate status online.
Help your patients save on their CooperVision contact lenses with our 2019 rebate offers.
For assistance or questions, please email email@example.com or call at 1-866-415-7216
Your patients will be happy to experience the easier process and to receive their prepaid Visa® card faster than before by using the new process. The benefit to you is that sharing this simplified rebate process can encourage patients to purchase larger supplies of the contact lenses that you prescribe from your practice.
You can help your patients save money by providing them with information about rebates, while simultaneously making additional profits for your practice when they buy a higher volume of lenses. It’s a win/win for you and the patient.
Please share with your patients the highlights of the new rebate submission process and its additional features:
Patients can now take photos of their required documents and upload via mobile device or a computer instead of printing and mailing documents
Images of the purchase receipt and end panels from the boxes are required
Patients can also “save” a submission to print later if they don’t have immediate access to a printer
Rebates can be completed online at https://www.coopervisionrewards.ca/ or you can order the manual forms by calling our customer service department 1-888-475-8555 for patients without access to the Internet.
Patients should submit a dated sales receipt and original end panels from their boxes. Please visit our Rebates page if you have any other questions or contact your Territory Manager.